customer service

Refund

Find out about the different reimbursement options available in your country at Wheeleo®️. Explore our dedicated page to understand the options available and facilitate your reimbursement process.

Wheeleo®️ is a new product. Every day, repayment options evolve. The more requests there are, the greater the likelihood that Wheeleo®️ will be reimbursed.

Don’t hesitate to ask your mutual insurance company, hospital insurance company or social assistance service directly…

On this page, we try to compile information on reimbursement possibilities in France, Belgium and elsewhere.

Remarks

In most cases, when there is a refund, it is necessary to contact an approved medical equipment retailera medical prescription. A motivational report from a healthcare professional attesting to a positive test is sometimes required (e.g. Brussels). Purchasing from our Wheeleo.eu webshop does not entitle you to a refund, even if you enter the correct details.

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